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Is telehealth living up to the hype? Data shows drop in use

Telehealth claims spiked during lockdown months, but will its popularity continue?

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Man and doctor, telehealth appointment Overall use across the U.S. has dropped more than 20% since May. (Photo: fizkes/Shutterstock.com)

Online doctor’s visits and long-distance healthcare services might seem like the perfect option for consumers in the COVID-19 era, but new data suggests telehealth might not have staying power.

Though June 2020 played host to a 4,132% increase in telehealth services and procedures compared to the same time last year, overall use across the U.S. has dropped more than 20% since May.

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