Doctor talking with patient Despite the acceptance of telehealth, some procedures will always require an in-person visit, while others are simply more comfortable in person.

Telehealth services have been an important part of health care providers’ offerings since the start of the COVID-19 pandemic. The spike in utilization after the initial wave (from 1% of visits to 50% in one month) has slowed down, according to Amwell, but the telemedicine provider believes consumers’ and physicians’ embrace of tech-based health care is not temporary.

Related: Insurers pull the plug on telehealth cost-sharing waivers

Complete your profile to continue reading and get FREE access to, part of your ALM digital membership.

Your access to unlimited content isn’t changing.
Once you are an ALM digital member, you’ll receive:

  • Critical information including cutting edge post-reform success strategies, access to educational webcasts and videos, resources from industry leaders, and informative Newsletters.
  • Exclusive discounts on ALM, BenefitsPRO magazine and events.
  • Access to other award-winning ALM websites including and

Already have an account?

Danielle Andrus



Join BenefitsPRO

Don’t miss crucial news and insights you need to navigate the shifting employee benefits industry. Join now!

  • Unlimited access to - your roadmap to thriving in a disrupted environment
  • Access to other award-winning ALM websites including and
  • Exclusive discounts on and ALM events.

Already have an account? Sign In Now
Join BenefitsPRO

Copyright © 2023 ALM Global, LLC. All Rights Reserved.