Doctor popping out of phone screen For employers, telehealth means fewer in-office visits, which results in reduced absenteeism, and generally a healthier workforce with increased productivity. (Photo: Shutterstock)

What a difference a pandemic makes. The “new norm” has millions of people staying at home, working remotely, and adjusting to the daily challenges created by COVID-19. For many of us, our entire world is different. However, there are still old rules at play; corporations continue to be coupled with the physical, mental health, and well-being of its employees.

Most people depend on their employers for health care benefits and employee health directly impacts productivity and, therefore, the bottom line. With fewer people going to the doctor’s office, employers are expanding health care plans to include telehealth services. This is the new norm governed by old rules.

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