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When talking about changes in the retirement industry in 2020, the effects of the pandemic are front and center. But it’s also true that trends we saw in 2019 — personalization of the participant experience, evolving technology, concern for workers who have no retirement savings – continue to be important.

Looking for some perspective on these trends, and the effects of the pandemic on employers and participants, we consulted Brock Johnson, president of global retirement and workplace solutions at Morningstar Investment Management.

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C.J. Marwitz

C.J. Marwitz is the editor for the retirement industry audience and a digital managing editor at BenefitsPRO. She is currently considering pitches for unpublished contributed content related to the employer-sponsored retirement plan arena. A former technology editor, advertising copywriter, and academic advisor, Marwitz is the mother of three and walker/stick-thrower/treat-giver to an orange-and-white Welsh Corgi named Leeloo Dallas Multipass.

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