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Hands holding up glowing orb If there is any silver lining to the pandemic, it is that many brokers are reevaluating existing practices and how they will adapt their businesses moving forward.

One of the most important lessons learned during the challenging year of 2020 is that teamwork is essential. If people didn’t previously appreciate the workers who respond to emergencies, bag their groceries or pick up their trash, they certainly do now.

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