Businessman with red cape and mask A good broker should be able to explain all of the costs in an easy-to-understand way, including what you’ll get for what you’re paying. (Photo: Shutterstock)

The 2020 open enrollment season is upon us, and HR departments are in health insurance and workplace benefits mode.

Aside from deciding on insurance and benefit options, some employers are hunting for a new insurance broker. About 15% of employers change brokers each year. When you take into account the impact of the coronavirus pandemic on employers and employees, HR teams need now, more than ever, to ensure their insurance brokers are true partners in helping achieve HR objectives. This makes it that much more critical to find an insurance broker that’s aligned with your goals.

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