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Wellness concept Continuing to support and communicate with employees around health and well-being is perhaps more important than ever. (Image: Shutterstock)

Open enrollment is a wrap. What normally is a huge undertaking was perhaps – like everything in 2020 – magnified this year as employers sought to adapt to COVID-19. Many became more nimble than ever, offering virtual benefits fairs for the first time and placing greater emphasis on the importance of preventive care and self-care. Trends included the introduction and/or greater promotion of programs such as digital mental health support, telemedicine, back-up childcare and tutoring/distance learning support, to name a few.

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