We may never be able to pinpoint all the ways in which our everyday lives were changed due to the COVID pandemic, but we can track some of the adaptations that have been made in the benefits world. No one can yet say which disruptions will be permanent and which will quickly fade away, but as we bid a fond (?) farewell to 2020, there are a few aspects of work/life that have disappeared or been replaced.


As we close out 2020, the world as we know it continues to shift in new and unpredictable ways. We can expect to say more goodbyes in 2021, but we'll also welcome new ideas and solutions.


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Dan Cook

Dan Cook is a journalist and communications consultant based in Portland, OR. During his journalism career he has been a reporter and editor for a variety of media companies, including American Lawyer Media, BusinessWeek, Newhouse Newspapers, Knight-Ridder, Time Inc., and Reuters. He specializes in health care and insurance related coverage for BenefitsPRO.