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Lessons of pandemic are remembered as businesses plan for 2021

Planning for some bumps in the road.

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head shots of various business people in virtual meeting planning

Small and midsized U.S. businesses are applying lessons learned during the pandemic as they plan for the uncertain year ahead.

Three-fourths of midsized and more than 60 percent of small businesses remain optimistic about their own performance in the year ahead, even as they continue to face the impact of a global pandemic, according to the annual JPMorgan Chase Business Leaders Outlook survey released on Tuesday.

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