Former Microsoft CEO Steve Ballmer said "The number one benefit of information technology is that it empowers people to do what they want to do." As we look for the next best thing in computing technology to help us achieve our goals — whatever they may be — the question that drives software development companies is, how can we fill that market need?

For benefits administrators and brokers, what does the future of technology hold? What can software providers do to help them drastically improve their services, give them a competitive edge, and ensure they can stay in compliance?

Software development has undergone massive changes even within the last few years. From the tools used to create software, to the delivery methods, to the devices used to consume it, all areas of software have changed. Social media and application communication with clients allow tech companies to see real-time change in market trends and client needs.