The job of a human resources professional is multi-faceted, and our HR tools have to keep up—especially in a remote working environment. (Image: Shutterstock)

A year after making the transition to remote work as a result of the COVID-19 pandemic, many workers around the world are still facing challenges with working from home, whether it’s new distractions, feeling disconnected, or having insufficient tools to provide the same level of service or quality of work while at home.

In fact, IDG has found that 70% of employees feel they lack the tools to quickly address complex business issues or change business processes. It’s up to companies–and especially HR professionals–to ensure we’re aware of the challenges our employees are facing and that we’re supporting them emotionally and with the tools and processes they need to succeed at work, whether in the office or at home.

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