The insurance space has long been ripe for innovation, and we’ve been approaching a tipping point for over a decade. Research shows that our industry is one of the most susceptible to future disruption, and subtle shifts in recent years have proven that to be true.

We’ve started to digitize, while compliance has become more complex thanks to ever-changing regulations. We’re up against more competition than ever before. And the role of a benefits consultant has changed considerably: from plan designer to financial advisor, talent expert, benefits educator and more.

Also in this series: 3 ways to up your benefits communication game

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