employees at meeting After such an extraordinary year, this may be the right moment for HR leaders to lead an organization-wide conversation to consider what important lessons have been learned. (Photo: Shutterstock)

Returning to normal operations post-pandemic is challenging for many businesses. As they have done all year, they are leaning on their HR leaders and teams to guide them on the journey from pandemic crisis to thriving in their new world.

HR teams are working night and day to identify solutions for multiple and varied situations, from challenges associated with creating a hybrid workforce to figuring out the personnel management concerns related to economic uncertainty. Most importantly, HR departments are working with other leaders to develop protocols and processes that support workplace and personal safety. While this undoubtedly includes physical safety from the novel Coronavirus, an essential task is to create emotionally safe cultures that allow people and their organizations to thrive in a post-pandemic environment.

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