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Instant Insights / Highlights from our 2021 BenefitsPRO Broker Expo

Unable to attend this year's Broker Expo in San Diego? Or maybe there were just too many great sessions to attend them all? Catch up on what you missed in our latest roundup.

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Be intentional on what you are trying to create culture-wise and make sure your people believe in what you believe. (Photo: Torrey Schenewerk, GCS Photography Inc.)

Imagine, if you will, a company that makes culture its top priority instead of, say, revenue generation or product development. What would such an initiative look like? Surely, it would be similar in that it would be measurable with definable goals and ROI. Not necessarily, say the experts at a panel at BenefitsPRO Broker EXPO 2021. Many of the industry’s most recognized benefits leaders tackled the hard questions surrounding the C’s in our not-so “new” normal: culture, communication and creativity.

“I see a lot of clients wanting to see immediate ROI on it and that isn’t possible in my opinion,” said Andrew McNeil of Arrow Benefits Group.” If you see things working smoothly, that is the ROI but it doesn’t happen overnight.”

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Natalie Dolce

Natalie Dolce, editor-in-chief of GlobeSt.com and GlobeSt. Real Estate Forum, is responsible for working with editorial staff, freelancers and senior management to help plan the overarching vision that encompasses GlobeSt.com, including short-term and long-term goals for the website, how content integrates through the company’s other product lines and the overall quality of content. Previously she served as national executive editor and editor of the West Coast region for GlobeSt.com and Real Estate Forum, and was responsible for coverage of news and information pertaining to that vital real estate region. Prior to moving out to the Southern California office, she was Northeast bureau chief, covering New York City for GlobeSt.com. Her background includes a stint at InStyle Magazine, and as managing editor with New York Press, an alternative weekly New York City paper. In her career, she has also covered a variety of beats for M magazine, Arthur Frommer's Budget Travel, FashionLedge.com, and Co-Ed magazine. Dolce has also freelanced for a number of publications, including MSNBC.com and Museums New York magazine.

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