We all know there's no such thing as a silver bullet or easy button… But if there were, what issue or problem would you choose to fix?

Reduced complexity

How to eliminate the complexities of building a self-funded group health plan for an employer that always directs employees to the highest-value/lowest-cost providers and Rx. The solutions currently exist and can be packaged together, but not without complexity. And then you have the issues of communicating everything to employees and making sure they remember to use the value programs. It is hard to make this simple, and we all like simple!

Suzy K Johnson, agency leader and managing director, The Hilb Group Southeast