Your PBM should be able to provide your members with a "cheat sheet" that breaks down your plan's different levels and expected copays so there are no surprises.

As an HR professional, you're constantly looking for ways to improve your employees' experiences and provide them with the best benefits. While you work year-round to offer benefits that help employees save and encourage them to feel empowered to make the right health decisions, it's important that you arm yourself with the right information and tools as open enrollment season approaches and your employees come to you with questions.

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