illustration of gears, lightbulbs, other idea symbols coming out of silhouetted people's heads Authenticity and transparency break down the barriers between leaders and non-leaders, allowing the best ideas to come from anywhere within the organization. (Photo: Shutterstock)

In a world riddled with uncertainty—the ongoing COVID-19 pandemic, extreme weather events, and global political conflict, to name a few—creating a flexible, nurturing employee experience is no longer just nice to have. It is imperative.

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