illustration of gears, lightbulbs, other idea symbols coming out of silhouetted people's heads Authenticity and transparency break down the barriers between leaders and non-leaders, allowing the best ideas to come from anywhere within the organization. (Photo: Shutterstock)

In a world riddled with uncertainty—the ongoing COVID-19 pandemic, extreme weather events, and global political conflict, to name a few—creating a flexible, nurturing employee experience is no longer just nice to have. It is imperative.

Organizational resilience can feel like a lofty goal to achieve during a time of unprecedented individual hardship. Yet, the future will almost certainly become more unpredictable, not less. The ability to guide an organization and its people through uncharted territory while balancing the company’s objectives with employee wellbeing is now a necessary skill in an HR leader’s toolkit.

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