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The world of work continues to change. While companies across industries were initially pushed into remote work with plans to move back into the office as soon as it was safe, everything done up to this point since March 2020 was designed to be temporary. Now, given worker preferences, a worker shortage requiring flexibility, and new safety concerns around COVID variants, companies are considering how to shift their business models to a permanent hybrid model.

We know hybrid work is not possible for every industry or every person. But it is overwhelmingly prevalent. According to 2021 data published by McKinsey, the majority of executives expect that employees will be on-site between 21% and 80% of the time, yet 68% have no detailed plan in place to support that model—and more, their employees.

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