Automation concept collage Employee needs are vast, and leveraging advanced technology can streamline the benefits process.

When a friend of mine was unable to quickly add her newborn to her medical insurance plan, she had to endure months of busy doctor visits without any insurance. The issue was eventually solved three months later, but the chain of events that led to her not having any health coverage during a critical moment in life highlights the unnecessary complications and roadblocks employees face when managing their benefits.

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