The future of HR “Having a true seat at the table to ensure the people agenda is aligned with the business agenda is critical to the success of any organization.,” says Crystal Williams. (Graphic by Chris Nicholls)

In this era of the Great Resignation or the Great Reshuffling, it’s not enough just to offer medical and dental and other traditional benefits to employees – companies need to go beyond and offer emerging offerings like expanded coverage for mental health services, gender affirmation surgery or just greater flexibility for working families.

Crystal Williams, CHRO at FLEETCOR Technologies Inc.

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Katie Kuehner-Hebert

Katie Kuehner-Hebert is a freelance writer based in Running Springs, Calif. She has more than three decades of journalism experience, with particular expertise in employee benefits and other human resource topics.

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