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Interoperability and benefits: Time for brokers to embrace technology

It's time for benefits brokers to take control of the increasing amount of technology and data at their disposal.

Benefits administration digital concept “Benefits brokers are over-indexed on experience but under-indexed on time,” says Ryan Sathtjen. (Image: Shutterstock)

Benefits administration platforms and enrollment tools have been hot topics for brokers and their clients over the last several years as employers look for new ways to streamline benefits and make them more user-friendly. These products have also been instrumental in opening the door to a whole trove of data that can be used to make better benefits decisions.

But as we all know, there can be such a thing as too much data, and too many new products and services. In an increasingly technology-driven world,  benefits brokers can become overwhelmed with the amount of information they have to sift through.

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Emily Payne

Emily Payne

Emily Payne is the current deputy editor for ALM's Business & Finance Markets and former managing editor for BenefitsPRO. A Wisconsin native, she has spent the past decade writing and editing for various athletic and fitness publications. She holds an English degree and Business certificate from the University of Wisconsin.

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