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If you're like most HR professionals who manage the open enrollment (OE) process, the fourth quarter will be your busiest time of year. You may even be breathing a sigh of relief because you won't start planning for it for weeks.

The trouble is, you think you have time, so you keep putting off little things until suddenly it's September, and you're thrust into crisis mode, desperately trying to play catch-up for all things OE.

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