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COVID has created a new normal in the employee benefits world for employers of all sizes and types. Small employers and their employees, and the benefits advisors who work with them, have experienced a lot of changes in this arena. They have had to adjust to enrolling and administering benefits for largely remote workforces, leaning heavily on technology platforms to streamline and automate these processes. In my opinion, these changes are for the better, and will help small businesses attract and retain talent while increasing employee morale and financial wellness amidst an uncertain economic climate.

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