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Health systems that may have been tone deaf pre-pandemic to high dissatisfaction levels  among employees are hearing those complaints quite clearly now. As emphasized in a recent Aon consulting survey, “Benefits Survey of Hospitals,” health care organizations are almost laser-focused this year on creating a satisfactory working environment throughout their systems.

The survey sought input from participating benefit plans for more than 2.6 million health system employees at more than 1,200 U.S. hospitals. In a near shocking departure from its 2021 survey, respondents cite recruiting and retention as their top priority, outranking even the mission-focused concern of improving their systems’ health care outcomes.

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