As a result of  disconnects, frontline workers and managers are desperate for support, stability and some kind of response to understaffing and burnout. (Credit: Lightspring/Shutterstock.com.)

Disconnects between corporate leaders and their frontline workers and managers could lead to increased turnover, The Deskless Report 2022 finds.

The report suggests that workers and managers are misaligned on how to address understaffing and burnout, the two issues that both groups agree are the top disruptors facing the frontlines today. The study reveals eight key insights:

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