Join Eric and Ed for a discussion about not hitting the "panic" and "snooze" buttons. In a year with some tough renewals, you can't panic or else your clients will too, which can lead to bad or hasty decisions being made. You also can't "snooze" in business; you have to put in the work to get the results you want for your clients.

Past episodes of "The Benefits Cooldown" can be viewed on YouTube: