The constant buzz around the topic of employee experience suggests it's the key to finally capturing benefits advisors' and HR professionals' elusive Holy Grail. If only we could figure out how to deliver the "best" employee experience, problems with workforce attraction and retention would be things of the past. We could go on to enjoy a more engaged and loyal workforce, higher productivity, lower costs and better health and financial outcomes for everyone. If only Indiana Jones was available to save the day.

Short of a legendary artifact, employers and benefits professionals alike  know that there's no magic formula for delighting employees into a state of workforce sublimity. But they also know that there's an urgent and ongoing need to get on the same page with employees and meet or exceed their increasing expectations if they want to be employers of choice.