Application programming interface technology — software that allows different computer systems to "talk" to each other and share data — may be one of the hottest trends in the voluntary benefits industry. Less than two-thirds of carriers surveyed for Eastbridge's new "Application Programming Interface & Artificial Intelligence Carrier Practices" Frontline™" report are using APIs now, but nearly all respondents expect to in the near future.

If the carriers you partner with aren't already on board with this emerging technology — or actively planning to incorporate it into their operations — they could be setting themselves up for a competitive disadvantage. Here's what you need to know about APIs in the voluntary market.

Complete your profile to continue reading and get FREE access to BenefitsPRO, part of your ALM digital membership.

  • Critical BenefitsPRO information including cutting edge post-reform success strategies, access to educational webcasts and videos, resources from industry leaders, and informative Newsletters.
  • Exclusive discounts on ALM, BenefitsPRO magazine and events
  • Access to other award-winning ALM websites including and

© 2024 ALM Global, LLC, All Rights Reserved. Request academic re-use from All other uses, submit a request to [email protected]. For more information visit Asset & Logo Licensing.