Cigna uses AI to expand care management program

By Allison Bell

News July 24, 2026 at 03:37 PM

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Cigna says its existing care management program cuts costs for high-risk patients by $2,000 per year.
UnitedHealth has also talked about using AI to offer help to patients showing early signs of distress.
Gallagher says it will be using AI to improve its benefits dashboard system.

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