The Broker Innovation Lab celebrates brokers and other benefits stakeholders who have embraced the changing marketplace to position themselves and their business for future success
Employers are relying on brokers to guide them on creative plan designs and offerings that can help them contain costs while still meeting employee needs. But simply offering telehealth isnt enough; a successful strategy requires engagement and communication tactics.
Employers are looking to brokers for more help, and these new expectations are driving change in the role of the broker, according to a new report from Insurance News Net.