The Broker Innovation Lab celebrates brokers and other benefits stakeholders who have embraced the changing marketplace to position themselves and their business for future success
When you consider quality in health care, it's easy to be influenced by shiny objects like marketing, advertising and the familiarity of brand names. Umm, sounds a lot like shopping for anything else, right?
Even though the net promoter score of the major insurers is in the single digits, many American employers are too afraid to design a plan that isn't run by one of them. Until now.