{
  "author": {
    "name": "Frank Neugebauer",
    "webUrl": "/author/profile/frank-neugebauer/",
    "description": "",
    "imageLarge": "https://secure.gravatar.com/avatar/f16d6fc2845f417ea0e93a3f2b6cd37d?s=136&d=mm&r=g",
    "estimate": 1,
    "social": [],
    "articles": [
      {
        "uri": "/2018/05/25/insurance-chatbots-need-to-walk-before-they-run-41/",
        "title": "Insurance chatbots need to walk before they run",
        "byline": "Frank Neugebauer",
        "kicker": "Expert Opinion",
        "prettyDate": "May 25, 2018",
        "timeToRead": "6 minute",
        "image": {
          "uri": "https://images.benefitspro.com/contrib/content/uploads/sites/412/2018/05/01ChatSupport.jpg",
          "width": "616",
          "height": "372"
        },
        "authors": [
          {
            "webUrl": "/author/profile/frank-neugebauer/",
            "name": "Frank Neugebauer"
          }
        ],
        "kickerNode": [
          {
            "uri": "/expert-opinion/",
            "sectionName": "Expert Opinion"
          }
        ],
        "summary": "The best way for chatbots to help the insurance customer is by helping agents, brokers and claims specialists.",
        "body": null
      }
    ]
  }
}