The Broker Innovation Lab celebrates brokers and other benefits stakeholders who have embraced the changing marketplace to position themselves and their business for future success
To begin to solve some of the structural difficulties of care coordination, innovators are developing solutions that connect payer and provider: platforms where everyone can be on the same page about the care and needs of the member/patient.
While logistical challenges may kill the ability to take full advantage of telehealth for coronavirus, this whole experience should serve as a clarion call for the future.