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The rookies in sales are easily separated from the sales professionals based on the frequency and tone of the questions they asked. It says in the bible that Samson slew 10,000 Philistines with the jaw bone of an ass. An equal number of sales are lost each day by the same weapon, salespeople talking when they should be listening. When I taught sales we had question days. No salesperson could make a statement or they were fined. They had to use a question to get to the same point.

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