Colonial Life released a white paper indicating employee satisfaction is closely linked with benefits communication. The paper, released Tuesday, found that while 90 percent of employers surveyed agree it's important that employees understand and appreciate their benefits, only 21 percent believe their employees actually do understand.


Some other highlights from the survey:

  • 94 percent of employers are interested in tools to help educate their employees about benefits.
  • 90 percent of employers believe one-to-one meetings have a significant impact on employees' understanding of their benefits.
  • 85 percent of employees feel happy about their benefits enrollment when their employer gives them all the resources needed to make informed decisions.

The paper also outlines key considerations for employers when creating or improving their benefits communication:

  • Interactivity
  • One-to-one support
  • Multiple touchpoints
  • Convenience
  • Engaging employees throughout their employment lifecycle

The white paper can be downloaded at

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