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The opinions expressed herein are the writer’s and do not necessarily reflect the opinions of Moreton & Co.

A curious thing happened during a recent renewal. The policy being renewed was a disability benefit based on covered payroll. After marketing the policy to several carriers, my team began the usual process of analysis using spreadsheets to compare proposals. When we compared current plan costs to the proposals, it became clear that the proposals were rated differently than the incumbent’s renewal. Since apples don’t compare fairly with oranges, we investigated to find the cause of the difference. Eventually the discrepancy was discovered: the census of “actively at work employees” erroneously contained previously terminated employees.

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