Employers, it seems, are more pessimistic about their employees'situations than the employees themselves. A study from TowersWatson found that 65 percent of workers say changes made in theircompany as a result of the downturn has had an adverse affect ontheir workload. Almost 80 percent of employers saw the same effect.Nearly two-thirds of employers think the changes they've enacted inthe company have negatively affected their workers' work-lifebalance, while only 44 percent of workers agree. And, almost halfof workers say business changes have hindered their ability tomanage work-related stress; 69 percent of employers agreed.

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When it comes to the impact changes have had on the businesshowever, employers may be turning a blind eye to issues in thecompany. Forty-one percent of employees say changes have had anadverse affect on quality and customer service, but only 17 percentof employers felt the same way. Just over one-third of employerssaid productivity has suffered, while 44 percent of employers sayit has.

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One thing workers and their bosses agree on, though, is thatloyalty and commitment to the company has suffered. Forty-ninepercent of employers said business changes have negatively affectedtheir employees' commitment, compared with 47 percent ofworkers.

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