As part of its melting pot history, the U.S. has long been made up of a diverse population, and today's human resource departments are embracing a diverse workforce, which has proven to have tangible benefits for both employers and employees.

Diversity affects business, employees

For an employer to truly understand its customer base, it must have a workforce that can relate to all targeted cultures, says Brenda Mullins, second vice president, chief diversity officer of Aflac in Columbus, Ga. How a certain culture conducts business and interacts with others can vary, but a diverse workforce can give employers an intimate perspective that a simple translation can't solve.

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