There is a large gap between employee goals and how they comprehend their benefit plans, finds a new survey by the ADP Research Institute, a provider of human resources management, payroll and benefits administration services.
In fact, 80 percent of HR decision-makers say employees fully understanding their benefit options is crucial, but they believe only about 60 percent of their own employees do.
"With many employees asked to take on greater responsibility for managing their own benefits, there is room for improvement by HR departments to engage employees in the decision-making process," says Tim Clifford, president of benefits services at ADP. "With the power of Web-based and mobile technologies and decision support tools, we have new, innovative and cost-effective ways of educating employees and helping them make critical choices anytime and anywhere."
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