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Human resources professionals don’t always have the best reputations among employees. When there’s a layoff, HR is involved. If a discipline problem arises, HR finds its way into the mess. As health care premiums rise, HR delivers the news. With all of these negative instances, many employees have developed feelings of apprehension toward HR, says Sheryl Kovach, president and CEO of Kandor Group, a human resources consulting firm in Houston.


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