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To create a competitive advantage, the more successful employers are turning to work force segmentation as a solution for talent management, but there is still much room for growth. While work force segmentation is becoming more popular, few employers practice this, and there is a limited understanding of how the many jobs in an organization contribute to overall business success in their own ways. Most employers instead practice one overall talent management approach, but this is not the most effective way to produce results, says Ravin Jesuthasan, global leader of talent management at Towers Watson, a consulting firm in New York City.

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