The managers of the model for the new Patient Protection and Affordable Care Act health insurance exchange system — the Massachusetts exchange program — say low-income and moderate-income users seem to be happy with the program.

But officials at the Commonwealth Health Insurance Connector Authority have found an increase in the percentage of users who have been uninsured, at least temporarily, since they signed up for the exchange.

In related news, a team of outside researchers led by Alison Galbraith of Harvard found that about 60 percent of Massachusetts exchange users with two or more children and incomes under 400 percent of the federal poverty level reported that they found that paying for health care was a serious financial burden.

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Allison Bell

Allison Bell, a senior reporter at ThinkAdvisor and BenefitsPRO, previously was an associate editor at National Underwriter Life & Health. She has a bachelor's degree in economics from Washington University in St. Louis and a master's degree in journalism from the Medill School of Journalism at Northwestern University. She can be reached through X at @Think_Allison.