There was a time in the not-too-distant pastwhen the main method benefits brokers and agents used to engageclients was a face-to-face meeting. In a break room. Remember?Well, that time has passed like optional health insurance…

Technology has made a profound impact on the benefits industry,and it’s sure to change the way brokers and agents do business fordecades to come. New gadgets, websites, tools and apps are unveiledin the marketplace almost every day. Brokers and agents would bewise to adapt. Ignore new technology and ignore yourself out of aliving.

Emergent technologies are allowing brokers to do a host oftasks—such as enrollments, education and communications—previouslydone on paper with some degree of tedium.

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