Participants in private retirement systems who receive their pension plan information electronically face the possibility of missing important information in part because of conflicting regulations, the Government Accountability Office said in a report.
Both plan providers and participants told the GAO that while the use of electronic disclosure is gaining in popularity because of decreased printing costs and the ease of delivering and saving information, privacy concerns and the possibility of data being sent to old email addresses was a concern.
The GAO recommended that the secretaries of Labor and Treasury work together to come up with "clear and consistent requirements for default electronic delivery of pension-related disclosures."
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