It's long been known that human resources professionals operate in a daily climate of lack of approval, both from above (the C-Suite) and below (the troops). Extensive research involving thousands of respondents over a period of time sponsored by ADP suggests that HR departments need to listen more closely to the troops and report more accurately to their bosses if that perception is ever to change.

ADP gathered data from global sources in its attempt to quantify perceptions of the role and value of the HR function. It also broke out the U.S. responses. Three separate studies among employees, HR professionals and top executives were conducted.

In some key areas, U.S. HR types may be doing a better job than their foreign counterparts. When asked to rate work/life balance, employees and HR respondents were perfectly aligned, whereas those parties were out of alignment in all other global regions.

Complete your profile to continue reading and get FREE access to BenefitsPRO, part of your ALM digital membership.

  • Critical BenefitsPRO information including cutting edge post-reform success strategies, access to educational webcasts and videos, resources from industry leaders, and informative Newsletters.
  • Exclusive discounts on ALM, BenefitsPRO magazine and BenefitsPRO.com events
  • Access to other award-winning ALM websites including ThinkAdvisor.com and Law.com
NOT FOR REPRINT

© 2024 ALM Global, LLC, All Rights Reserved. Request academic re-use from www.copyright.com. All other uses, submit a request to [email protected]. For more information visit Asset & Logo Licensing.

Dan Cook

Dan Cook is a journalist and communications consultant based in Portland, OR. During his journalism career he has been a reporter and editor for a variety of media companies, including American Lawyer Media, BusinessWeek, Newhouse Newspapers, Knight-Ridder, Time Inc., and Reuters. He specializes in health care and insurance related coverage for BenefitsPRO.