Ask a lot of questions and then listen, listen,listen.
As my previous career was that of a commodities floor traderwhere yelling over someone was a means to success, listening wasnot a practice I abided by when I entered the employee benefitsbusiness. Whether it was remnant of my previous career or having toshow whoever was in the room that I knew everything (which Ididn't), my lack of listening in the early days of my professionaldevelopment was a trait that I needed to overcome.
As I set out to change this, I fought the urge to speak out andinstead listened when a prospect, client or a fellow professionalspoke. At this point in my career I see many others making the samemistake of not listening and missing opportunity.
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