A health insurance provider doing business in 14 states has added a “live online” clinician consultation service as a covered benefit for plan members.

Anthem Blue Cross Blue Shield said it will include Livehealth Online as a covered benefit in some of its plans. The service connects clinicians remotely to patients anywhere via Skype or similar technology. Its main applications are to answer patient inquiries that might otherwise lead to a trip to an urgent care center or a hospital emergency room, according to an article in the Portland, Maine, Press Herald.

“For Anthem patients, using LiveHealth Online is treated the same as a visit to the doctor, with typical co-pays of $5 or $10. Patients who don't have Anthem but want to use LiveHealth can pay $49 for a 10- to 15-minute consultation,” the Press Herald reported.

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Dan Cook

Dan Cook is a journalist and communications consultant based in Portland, OR. During his journalism career he has been a reporter and editor for a variety of media companies, including American Lawyer Media, BusinessWeek, Newhouse Newspapers, Knight-Ridder, Time Inc., and Reuters. He specializes in health care and insurance related coverage for BenefitsPRO.