A health insurance provider doing business in 14 states hasadded a “live online” clinician consultation service as a coveredbenefit for plan members.

Anthem Blue Cross Blue Shield said it will include LivehealthOnline as a covered benefit in some of its plans. The serviceconnects clinicians remotely to patients anywhere via Skype or similar technology. Its mainapplications are to answer patient inquiries that might otherwiselead to a trip to an urgent care center or a hospital emergencyroom, according to an article in the Portland, Maine, PressHerald.

“For Anthem patients, using LiveHealth Online is treated thesame as a visit to the doctor, with typical co-pays of $5 or $10.Patients who don't have Anthem but want to use LiveHealth can pay$49 for a 10- to 15-minute consultation,” the Press Heraldreported.

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Dan Cook

Dan Cook is a journalist and communications consultant based in Portland, OR. During his journalism career he has been a reporter and editor for a variety of media companies, including American Lawyer Media, BusinessWeek, Newhouse Newspapers, Knight-Ridder, Time Inc., and Reuters. He specializes in health care and insurance related coverage for BenefitsPRO.