The recently-revealed data security breach at Anthem was the largest known health care data breach to date, affecting as many as 80 million current and former policyholders. But the cyber attack on Anthem also has had an impact on brokers, who have moved quickly to address questions from the individual policyholders and business groups they work with.
According to Susan Rider, national media chair for the National Association of Health Underwriters, brokers and employers groups have been working together to answer questions from policyholders since the data breach was found.
"Clients are trying to be proactive," she said. "They're trying to be open with the communication they provide."
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