Moderation is a modern virtue. We're taught we don't need to eat everything before us and we don't need to drink until it's all gone. Sometimes, we can just say no.
But for some brokers, any voluntary case is a great one and they rarely turn their back on that. This is one reason participation rates are slipping and we see so many cases with 3-4 percent participation. These are damaged cases.
Damaged cases hurt you, the broker. Obviously, the revenue potential of the case wasn't realized. When you think of the work that goes into closing a case, it hurts even more.
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