ORLANDO — There's a lot of talk about talent management in the workplace. But there's often disagreement on identifying the problems plaguing it.

But Mark Allen, a business management professor at Pepperdine University, HCI senior faculty member and author, says he can sum up the issue in one word: Managers.

"The single biggest problem in management is creating a class of managers who are ill-suited for the job," Allen said during a session Wednesday at the HCI Human Capital Summit.

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